Castle Rock outline their Covid-19 policy, including what they are doing for their customers and what they ask in return.

Castle Rock’s Corona Policy

Please view our Corona virus Policy here, or read the plain text version below.


Castle Rock Corona virus Policy

What Castle Rock is doing for our customers:

  • We support customers/staff wearing face coverings if they choose to do so.
  • We have an increased cleaning regime in place.
  • Hand sanitiser stations are available – please use them!
  • Our teams wash/sanitise their hands frequently.
  • Where possible we encourage all our pubs to be well ventilated (please ask when booking or being seated and we will accommodate your request wherever possible).
  • We encourage contactless payment.
  • Our teams undertake daily health screenings.
  • If any of our team members become ill, they are required to follow all the current government guidelines to ensure the safety of their colleagues and our customers. A single negative lateral flow test is required in addition to the full 10 day isolation period.


What we are asking from our customers in return:

  • If you are feeling unwell and displaying symptoms of COVID please do not enter, we want to keep our teams and guests safe!
  • Please respect our teams, if you have any questions please ask. We’re here to help.