When registering your card on the above link, please enter the last four digits of your card number only. Please then use your activation code in full.
Once your card is registered, you can use it against the cost of food and drinks in Castle Rock pubs.
Product Prices are exclusive of VAT and are subject to change with immediate effect (including after acceptance of an Order but before Delivery) in the event of any change to relevant legislation.
Neither party (or any person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation under these Terms so long as and to the extent to which the fulfilment of such obligation is prevented, frustrated, hindered or delayed as a consequence of a force majeure event. A force majeure event means an event beyond the control of a party which by its nature could not have been foreseen by such party, or was unavoidable.
11.1 All beer raising and dispense equipment supplied by Tynemill or its suppliers (the “suppliers”) to the Customer (the “Equipment”) shall remain the property of the suppliers but shall be at the Customer’s risk while on the Customer’s premises and under its custody or control, and the Customer shall: (i) insure it in accordance with paragraph 12; (ii) act as bailee of the Equipment; (iii) not sell, assign, pledge, charge underlet or in any way part with possession of the Equipment; and (iv) comply with the terms and conditions upon which Tynemill and/or the suppliers have provided such Equipment. The Customer grants to the Company an irrevocable right of access to the Customer’s premises at reasonable times and intervals and after giving reasonable notice for the purposes of inspecting or removing the Equipment.
11.2 The Customer shall be responsible for all loss and theft of and damage to the Equipment on a full indemnity basis. Where the Equipment is lost, damaged or stolen, the Company shall be entitled to charge the Customer the cost of replacement.
The Customer shall agree to cover by insurance against such risks specified by the Company any property belonging to the Company, including beer dispensing and cooling equipment and returnable packages which are situated at the Customer’s premises or place of sale, for its full replacement cost.
So, you’ve bought someone a gift card? Or, better yet, you’ve been given one? Excellent. Here are some Terms and Conditions and some “Good to knows” to make sure we are all on the same page. Happy spending!
Castle Rock reserves the right to update and change the Terms and Conditions of our Castle Rock gift cards at any time and without warning. This does not affect your legal rights.
Please note that use of your gift card constitutes as acceptance of these Terms and Conditions. We therefore suggest that you read them carefully.
Our gift cards are handy gadgets. They can be topped up time and time again, so there’s no need to throw it away. Keep it, top it up. Keep track of your spending – like a Monzo for pubs.
Gift Cards cannot currently be redeemed on our online shop. However, E-Cards are coming soon.
If you have any issues, queries or concerns, please email email@example.com, contact us using the contact form on our website, or call us on 0115 985 1615.