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Gift Cards

So, you’ve bought someone a gift card? Or, better yet, you’ve been given one? Excellent. Here are some Terms and Conditions and some “Good to knows” to make sure we are all on the same page. Happy spending!

Terms and Conditions

Castle Rock reserves the right to update and change the Terms and Conditions of our Castle Rock gift cards at any time and without warning. This does not affect your legal rights.

Please note that use of your gift card constitutes as acceptance of these Terms and Conditions. We therefore suggest that you read them carefully.

  • Castle Rock Gift Cards can only be used for the purchase of eligible products in our participating pubs.
  • Gift Card balances must be used within 2 years of purchase.
  • Gift Cards cannot be redeemed for cash and no change will be given.
  • Castle Rock is not responsible if a Gift Card is lost, stolen, destroyed or used without permission.
  • We reserve the right to refuse service and/or cancel Gift Cards in situations where we deem it necessary to do so.
  • Proof of age may be required.

Good to Know

Pub allowance sorted.

Our gift cards are handy gadgets. They can be topped up time and time again, so there’s no need to throw it away. Keep it, top it up. Keep track of your spending – like a Monzo for pubs.

Gift Cards can be redeemed here:

  • Barley Twist
  • Bread and Bitter
  • Canalhouse
  • Cricketers Rest
  • The Embankment
  • The Fox and Crown
  • Fox & Grapes
  • Golden Eagle
  • Horse and Plough
  • Kean’s Head – currently closed
  • Lincolnshire Poacher
  • Newshouse
  • Poppy and Pint
  • Stratford Haven
  • The Swan in the Rushes
  • Vat and Fiddle
  • Willowbrook

Our online shop:

Gift Cards cannot currently be redeemed on our online shop. However, E-Cards are now available here!

If you have any issues, queries or concerns, please email, contact us using the contact form on our website, or call us on 0115 985 1615.