Collection and Delivery Details

National Delivery:

Our National delivery service is £7.50, or free if you spend over £55. We use APC to deliver all of our national delivery orders. Our national delivery service is available for the UK only. We send out national deliveries every Wednesday, to qualify for delivery the same week you must place you order before 12pm Wednesday. Once your order has been sent out, APC will usually try to deliver it the next day. Please double check your order to ensure that you have clicked the correct delivery method.

Local Delivery:

Our local delivery service is £4 or free if you spend over £55. Please double check your order to ensure that you have clicked the correct delivery method. Deliveries are made by MSR Newsgroup to the following postcode every Thursday:

NG1, NG2, NG3, NG4, NG5, NG6, NG7, NG8, NG80, NG9, NG10, NG11, NG12, NG13, NG14, NG15, NG16, NG24, NG25, DE7, DE72.

• Orders must be placed before 12pm each Wednesday to qualify for delivery the same week.
• We will attempt to deliver between 10am-4pm. Please note, orders may be delivered after 4pm on the run up to Christmas, we will do our best to inform you if this happens.
• All deliveries are zero-contact to your doorstep. We will knock and/or ring the bell and take a photograph of your order as proof of delivery.
• Please ensure you are home during the time slot. If you are unable to be home, please inform us of a safe place where we can leave your delivery.
• Once an order is placed on your doorstep or in your safe place, Castle Rock is no longer liable for any theft, loss or damage to that product.

We reserve the right to amend or remove this service at any time. We reserve the right to refuse service. We reserve the right to request proof of age.